Shipping policy
SHIPPING POLICY
ORDER PROCESSING
- Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
SHIPPING RATES AND DELIVERY ESTIMATES
- All shipping costs are covered by Artifact LLC, and there are no additional fees for standard shipping within the United States.
- Expedited shipping options may be available at checkout for an additional cost.
DELIVERY TIME
- Delivery times vary depending on your location and shipping method selected at checkout. Typically, standard shipping takes 3-7 business days.
- Please note that delays caused by couriers or other external factors are beyond our control.
INTERNATIONAL SHIPPING
- At this time, we do not offer international shipping.
ORDER TRACKING
- Once your order has shipped, you will receive a confirmation email containing your tracking information.
DAMAGED, LOST, OR INCORRECT ITEMS
- If your order arrives damaged, is incorrect, or is lost in transit, please contact us at support@highartifact.com within 7 days of delivery.
- Be sure to include your order number and photos (if applicable) so we can assist you promptly.
RETURN SHIPPING
- Return shipping costs are the responsibility of the customer.
- We recommend using a trackable shipping method to ensure your return is received safely.
- For more information on returns, please review our Refund Policy.
QUESTIONS
If you have any questions about our shipping policy, please contact us at support@highartifact.com.
